From person to market to universe – our relationships are virtually alike at all levels, and now being seamlessly connected across all dimensions – virtually (via the Web).
The old means of interaction are being abandoned, ineffective for these new groundswell relationships. New methods are being envisioned in the minds of those futurists who dare to champion new approaches for solving familiar issues along the expansive global supply chain.
We are moving from being controlled by those who provided goods and services and marketed them to us (push), to being represented to them as a measured demographic, complete with the metrics of our ‘group desires‘ (pull).
The transition from that CRM management of the ‘customer’ to VRM management of the ‘vendor’ by the customer (group) is changing the way we interact internationally – in our global relationship management, ‘GRM’.
As we move from push to pull to cooperation, the dynamics will need an initial jump-start, and continuous adjustment thereafter. Our approach must be accommodating and adaptive – built to handle/deliver constant CHANGE.
Are you ready for GRM?
To now cooperate GLOBALLY, we will need an approach that:
– is self-learning – adds better knowledge to each iteration
– causes “unintended consensus”- creates common ground
– enforces critical path – aligns participants to chosen actions
– is self-healing – next iteration based on prior lessons learned
– is transparent/non-intrusive ‘lifestyle’, not one-time initiative
– fosters objectivity – recognizes “because”; finds the root-cause
– catalogs local issues and aggregates/integrates global solutions
ASK4™ is a four-question process improvement and change-management tool for solving problems and creating better results. It is engineered to bypass entrenched ‘bastions of reluctance’ that typically prevent progress – in personal, cultural, institutional, and international contexts. That can also enable a sustainable U-Netted Nations™, one internet, under control, of liberty and justice, BY all – and give U a stake in the Universe.
Imagine getting what you need – frequently
– or being the provider of what others desire!
I need + you have = WE WIN
What’s about YOU? – care to comment?
– dare to COOPERATE?
Written by gsbigger
June 12, 2008 at 3:02 pm
Posted in social networking
Tagged with alternative fuels, bi, business intelligence, business solutions, Clay Shirky, collaboration, cooperation, cpo, CRM, customer relationship management, education, enterprise, foreign oil, futurist, gasoline, green, Here Comes Everybody, km, management, mash-ups, mashups, NGO, NPO, participation, Process Improvement, quality, relationship economy, shift, shortage, social networking, think tank, VRM